Frequently asked questions

Yes. 256 Tax Consultants is an Authorized Tax Agent registered with the Tax Agents Registration Committee (TARC) under the Uganda Revenue Authority, and a fully registered Ugandan company operating since 2012.

Within one business hour, Monday to Saturday, on any channel — phone, WhatsApp, email or website form. Genuine emergencies (enforcement, expiring deadlines) get handled outside hours too; deadlines don't keep office hours and neither do we.

Yes — most of our work (filings, URA correspondence, document exchange) runs perfectly by WhatsApp, email and calls. Physical meetings happen when they add value, wherever you are in Uganda.

Every client has a named consultant, and every technical position is senior-reviewed. Escalation matters (audits, disputes) are led personally by senior staff — including the founder on high-stakes cases.

Every engagement is quoted in writing before work starts — fixed where scope is fixed, staged where it isn't (disputes, audits). No hourly meters running quietly, no surprise invoices.

We are not the cheapest, and we don't try to be. Fees buy outcome certainty: a defined process, direct URA representation, and a firm that has seen your situation before. Measured against the penalty, the assessment or the lost tender, clients consistently find the fee is the small number in the story.

For larger engagements, yes — staged fees tied to milestones are standard, and we structure payment plans for clean-up work so the fix never hurts more than the problem.

Yes — agency notices and enforcement are urgent but resolvable. Contact us immediately by phone or WhatsApp: the sequence of the next few days matters enormously, and the sooner we engage URA, the more options exist.

First, we check whether it's even correct — many assessments are estimates that objection substantially reduces. Where tax is genuinely due, we negotiate payment terms. The one fatal move is ignoring it; deadlines convert bad assessments into final ones.

Often, yes — TCC blockers are usually specific and fixable in days once diagnosed. Tell us the deadline in your first message and we prioritise accordingly.

Presumptive regime: annual turnover up to UGX 150M. VAT registration: mandatory above UGX 250M turnover (effective 1 July 2026). PAYE: monthly tax-free threshold UGX 335,000 (effective 1 July 2026). Corporate income tax: 30%. Interest on unpaid tax: 2% per month. Always confirm current figures before filing — our Knowledge Base tracks changes each Finance Act.

Yes — the law currently waives interest and penalties on principal tax outstanding as at 30 June 2025, provided the principal is paid by 30 June 2027. It's a genuine window for anyone with old arrears, and one of the best reasons to act this year rather than next.

You can represent yourself before URA. A licensed agent matters when the stakes or complexity rise: agents know the procedure, the precedents and the people, and URA engages differently with professional representation. It's the difference between speaking the language and using a phrasebook.