Never face URA alone again — and never think about a deadline again.
The retainer is where our best client relationships live: every filing handled, every URA letter answered by us, every question a WhatsApp away, all year. For less than a junior accountant's salary, you get a whole tax department that already knows how URA thinks.
Crisis-mode tax is the most expensive kind there is.
Most businesses buy tax help the way they buy fire extinguishers — after the smoke appears. A TCC emergency before a tender. An audit letter answered in panic. A year-end return assembled from a shoebox in the final week. Every one of those engagements costs more, and achieves less, than the same work done calmly across the year.
The retainer inverts the model. We become your tax department: the compliance calendar is ours to own, the URA correspondence comes to us, the planning conversation happens before decisions instead of after them, and when an audit letter arrives, the file that answers it already exists.
Our retainer clients' defining experience is an absence — the absence of deadline dread, of URA surprises, of that low hum of not-quite-knowing. That absence is the product.
The cost of waiting: Ad-hoc engagements fix single problems; they can't prevent the next one. The gap between crisis-mode and managed compliance is measured in penalties, missed reliefs and lost management time — every single year.
What this can cost you
- Deadlines owned by nobody — until the penalty notice assigns ownership
- URA letters sitting unanswered because nobody knows what they mean
- Reliefs and allowances lost because nobody was looking in advance
- Every tax task a separate negotiation, invoice and context reload
- Audit letters arriving to find records scattered and unreconciled
- Management attention bleeding into work a specialist does in a tenth of the time
What people assume
“A retainer is just prepaying for filings — cheaper to buy them one at a time when I need them.”
What's actually true
Filings are the smallest part of the retainer. The value is in what one-off engagements can't deliver: continuous URA monitoring, letters answered same-day by someone who holds your history, planning applied before decisions, and audit response from a standing start of clean, reconciled records. One prevented crisis typically pays for the year.
What we handle for you
- The complete filing calendar — monthly, quarterly and annual, all tax heads
- All URA correspondence received, interpreted and answered by us
- Unlimited advisory access — WhatsApp, call or meeting — for tax decisions
- Quarterly tax position reviews with plain-language reporting
- TCC kept perpetually renewable; URSB maintenance available in-bundle
- First-response audit and enquiry cover included
A defined process, start to finish
We onboard
A full compliance health check and clean-up quote if needed. Your calendar, ledger and history move onto our systems.
We run the year
Filings happen without you asking. Letters get answered. Questions get answered same-day. Quarterly, you see exactly where you stand.
We look ahead
Each year-end: a planning review for the year ahead, a renewal conversation, and a retainer scope that grows only when you do.
Deliverables
- Every return filed on time, receipted and archived
- Same-day handling of all URA correspondence
- Quarterly written tax position reports
- Annual planning review with quantified recommendations
- Dedicated consultant with full history of your affairs
- Priority audit response — your file is always ready
Priced to your situation — not a rate card
Four tiers, one principle: a fixed monthly fee that costs less than the problems it prevents.
“Meet 'Tumusiime Group' — two companies and a rental portfolio, previously served by three different providers and a drawer of unopened URA letters. Year one on retainer: 41 filings on time, two URA enquiries closed without adjustment, UGX 28M in planning savings identified at the annual review — and a managing director who reports simply: 'I don't think about URA anymore.'”
Illustrative composite scenario reflecting real client patterns — details changed to protect confidentiality.
FAQs — Annual Compliance Retainer
Each tier is scoped in writing, but the spine is constant: all routine filings, all URA correspondence, advisory access and quarterly reporting. Escalation work (full audit defence, disputes) is either included or engaged at preferential retainer rates depending on tier.
A UGX 2–4M monthly retainer buys a full tax team — licensed agent, senior review, URA-insider experience — versus one junior hire at similar cost who still needs supervision and can't represent you before URA. Most clients run a bookkeeper internally and us as the tax layer above.
Any month. Onboarding includes a health check, and if there's a backlog we quote the clean-up separately so the retainer starts from a clean baseline.
First response is included: we take the letter, control the early exchanges and scope the matter. If it grows into full audit defence, retainer clients engage it at preferential rates — with the enormous advantage that their records are already clean and reconciled.
Twelve months, because the value compounds across a full compliance cycle. Fees are fixed for the term — reviewed at renewal, never mid-year.
Not sure where you stand? Let's find out — before URA does it for you.
A 30-minute consultation tells you exactly where you stand, what it will cost to fix, and what happens if you wait. No obligation.